"The Future is Now" The Urgency to Elevate the Customer Experience

from Clothing Coulture · host Stars Design Group

Consumer behavior and expectations have shifted drastically over the past few years, creating challenges and opportunities for brands and retailers. In this episode of Clothing Coulture, host Bret Schnitker and Emily Lane speak with customer experience expert Ruth Crowley about the urgency to move in a different direction to elevate the customer experience now. "One of the biggest things we all have to do as designers, retailers, brand advocates, and storytellers is to accelerate the story to meet the current environment."

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How long is this episode of Clothing Coulture?

This episode is 29 minutes long.

When was this Clothing Coulture episode published?

This episode was published on November 9, 2021.

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