The Future of Claims and Technology

In today's conversation, Tim will help insurance professionals think through the current claims process and identify areas of opportunity for technology-assisted solutions, as well as to better understand the challenges for insurers. We will discuss examples of various tools and how they impact the claims process, and identify the areas where claims professionals add value to the claims process to help the listeners become hyper-focused on how they can improve their knowledge and skill sets to thrive as a claims professional in the next 10 years. The views and opinions expressed in this resource are those of the individual speaker and not necessarily those of the Property & Liability Resource Bureau (PLRB), its membership, or any organization with which the presenter is employed or affiliated. The information, ideas, and opinions are presented as information only and not as legal advice or offers of representation. Listeners should rely on guidance from their companies and counsel as appropriate. © PLRB 2021.