The Future of EMS at Scale with Nick Loporcaro

What if the industry that saves your life doesn't believe in itself? That's the challenge Nick Loporcaro walked into when he joined Global Medical Response as Chairman and CEO in 2023. In this episode of The Leadership Lab, Asbel Montes sits down with the leader of the nation's largest EMS organization for a candid conversation about what it actually takes to transform an industry from the inside out. From GMR's landmark transition to the only publicly traded EMS company in the United States, to the hard truth about how Wall Street misread emergency care, Nick brings a perspective few have: an outsider who fell in love with the mission and joined the company to prove that EMS is healthcare, not transportation. In this episode: Why Wall Street discounted GMR at its IPO and what that reveals about how EMS is misunderstood The "you call, we haul, that's all" problem and why it starts from within the industry How GMR is integrating AI across 80 million patient records to free up clinicians and improve care The case for moving EMS out of the transport benefit and into a Part B construct What population health and Nurse Navigation could mean for 100 million covered lives Why Nick believes the industry must disrupt itself before someone else does This is a conversation for EMS leaders, healthcare finance professionals, policymakers, and anyone who wants to understand the real business of saving lives.