The Future of HR in the Age of AI

In this episode of AI-volution: Redefining HR, Mercer AI Strategy & Innovation Leader, Adriana O'Kain, and Mercer HR Transformation Services Leader, Alex Zea, discuss the future of HR in the context of AI. They emphasize the need for HR to focus not only on tactical implementation but also on strategic thinking and the role of HR in caring for the human element in AI-driven teams. They highlight the importance of education, experimentation, and enablement in getting started with AI in HR. O'Kain and Zea also go over the value of innovation labs in driving change and embedding AI learnings. Finally, the two stress the need for a mindset shift and rethinking ways of working to fully leverage the potential of AI in HR. Takeaways: HR needs to focus on both tactical implementation and strategic thinking in the context of AI. Caring for the human element in AI-driven teams is crucial for HR. Education, experimentation, and enablement are key to getting started with AI in HR. Innovation labs can drive change and embed AI learnings in HR. A mindset shift and rethinking ways of working are necessary to fully leverage the potential of AI in HR.