The Future of Shared Services: Strategy, Scale, and Success episode artwork

EPISODE · May 19, 2025 · 38 MIN

The Future of Shared Services: Strategy, Scale, and Success

from Umatta · host Rejoyce Owusu

🌟 Get Excited! 🌟I'm thrilled to announce that the Umatta Consulting podcast will feature a visionary leader: Sirisha (Siri) Swahari, Vice President of US Global Technology Operations at CGI. In this powerful conversation, Siri will share her incredible journey to executive leadership and offer deep insights into how shared services will transform modern enterprise operations.Why should you listen to Siri? She is a transformational executive leader with deep expertise in technology, operations, and organizational strategy. She has been recognized for driving enterprise-scale impact, leading global teams, and delivering measurable value across mission-critical environments.With a career built on turning complexity into clarity and aligning operations with long-term business vision, she brings a results-driven, people-centered leadership style focused on performance, innovation, and trust. She is also known for leading multi-vertical shared services organizations and influencing executive strategy, client success, and operational excellence at scale.Finally, she is also an executive leader of CGI - US GTO's shared services powerhouse for production systems and global operations, uniting multiple critical delivery domains under one strategic command.🔥 What you'll learn:✅ What truly drives transformational leadership in shared services✅ How to align shared services with broader business strategy✅ The evolving role of tech, automation, and AI in scaling operations✅ Real-world strategies for balancing agility and global scale✅ How future leaders can prepare to lead cross-functional enterprise services✅ Trends reshaping the next decade of shared servicesWhether you are leading teams, designing enterprise ops, or scaling services globally, this episode is packed with strategic insights you don’t want to miss!🎙️ The Future of Shared Services: Strategy, Scale, and Success📍 Podcast Location: Umatta Consulting on Spotify📅 May 2 |⏰ 11:30 AM EST 💡 Featuring Sirisha (Siri) Swahari, CGI Partner | Vice President | Chief | Consulting & Delivery Ops | Strategic Visionary driving Transformation, Automation, & Continuous Improvement | Profitability & Growth Champion🔗 Follow us on Spotify here: https://open.spotify.com/show/5t4e1YD39qqj8xzy2fABZV?si=1389d64e370748ab#SharedServices #Leadership #EnterpriseOperations #DigitalTransformation #WomenInTech #UmattaConsulting #CGI #FutureOfWork #UmattaConsulting #Podcast

Episode metadata supplied by the publisher feed · Published May 19, 2025

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The Future of Shared Services: Strategy, Scale, and Success

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