The future of telehealth reimbursement — with Oleg Bestsennyy and Gunjan Khanna

Limitations and uncertainty around telehealth reimbursement have always been an impediment to adoption. During the COVID-19 emergency, that burden was eased somewhat, but now the new normal is starting to take shape. What barriers still remain to telehealth reimbursement, and how might they be overcome?  To answer that question, host Jonah Comstock and Healthcare Finance News Managing Editor Susan Morse welcome McKinsey & Company Partners Oleg Bestsennyy and Gunjan Khanna.This episode is brought to you by BlueJeans.Talking points:COVID-19 reimbursement changes and which of them will stick aroundAdoption lessons learned and how they’ll influence reimbursement policyHolistic tele-care and care beyond the video visitInfluence of new entrants and innovation on the spaceIs fee-for-service reimbursement an innovation blocker?Reimbursement for different telehealth modalitiesTime to lead rather than follow for private payers?The still-unresolved question of induced utilizationThe rise of value-based care and hybrid care modelsTelehealth reimbursement and health equityHow are patients feeling about telehealth now?Final thoughts: the future of telehealth reimbursementMore about this episode:Report shows 'vast improvement' in state telehealth reimbursement policiesCOVID-19 may permanently alter the telehealth landscape, from reimbursement to utilizationTelehealth reimbursement parity spurs insurer concerns of overutilizationCMS will reimburse for 11 new telehealth services during the public health emergencyTelehealth: A quarter-trillion-dollar post-COVID-19 reality? (McKinsey)COVID-19 Consumer Healthcare Insights: What 2021 may hold (McKinsey)How COVID-19 has changed the way US consumers think about healthcare (McKinsey)