EPISODE · Sep 27, 2023 · 33 MIN
The Future of The Trades: How AI is Revolutionizing the Industry w/ Tersh Blissett and Joshua Crouch
from Transforming the Trades Podcast: Hosted by Lynn Wise · host Transforming the Trades
Have you implemented Artificial Intelligence (AI) into your business practices yet?If not, there’s still time to get started, but the Trades are changing fast and AI will be at the forefront of the pivot. Tersh Blissett and Joshua Crouch join us to share their experience building businesses in the Trades and how AI has led to more efficiencies in their customer service programs, finances, and other operations functions. Along with host Lynn Wise, they delve into the personal experiences and perspectives of using AI for tasks such as generating professional responses to customer reviews, preventing bad reviews from being posted, and automating routine tasks. They discuss how AI is helping to shift focus from customer service to customer experience and emphasize the need for quality data input for optimal results. Highlighting the importance of transparency in price listings, they stress how AI can provide instant data analysis that can drastically improve business operations. Join us for this exciting conversation that will lead to positive change within your organization! On this episode of Transforming the Trades, Lynn, Joshua, and Tersh discuss: The changing scope of the Trades business model and why now is the time to innovate. An analysis of the impact AI is having on the industry and how it will continue to drive change in customer service. The benefits of infusing AI into emotion-filled conversations with customers. How to outsource functions within your operation while maintaining a “small business feel.” Actionable Key Takeaways for Trades Operators: Explore how you can use AI to create efficiencies in your customer service functions. When implementing a new platform, ask yourself: “Does this make me money and build my business?” Transparent pricing will become a norm in the next 5 years. How can you implement that now? The resources mentioned in this episode are: Check out the AI tool, ChatGPT here Check out GoHighLevel here Discover Josh and Tersh’s podcast, The Service Business Mastery Podcast here 👍 If you liked this episode, please rate and review us on Apple Podcasts, and be sure to hit the subscribe button! 🔔 📊Looking for more assets to optimize your operations, customer service, and financial practices? Download my free resource filled with 13 top resources for growing your business. Sign up here: https://transformingthetrades.net/. More content from Lynn: Transforming the Trades Podcast Website: https://transformingthetrades.net/ Podcast YouTube Channel: https://youtube.com/@transformingthetradespodcast Contractor in Charge Website: https://contractorincharge.com This episode was produced and brought to you by Reignite Media. #gotomarket #businessniche #positioning #b2bmarketing
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The Future of The Trades: How AI is Revolutionizing the Industry w/ Tersh Blissett and Joshua Crouch
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