The GCC Revolution: India's Capability, Connectivity & Culture

India's GCC ecosystem has evolved far beyond cost arbitrage. Today, GCCs are driving innovation, product engineering, AI adoption, cybersecurity, and strategic decision-making for global organisations, reinforcing India's position as a key hub for business transformation. In this episode of The Thought Line, Sunil Kalra, Partner, Risk Consulting and Forensics at Forvis Mazars in India, discusses the evolution of GCCs, the factors driving their growth, and the opportunities and challenges that lie ahead. The conversation explores talent, governance, regulatory complexity, AI-driven workforce transformation, and what organisations must do to build future-ready GCCs. Tune in for practical insights on how GCCs are becoming strategic business units and what it will take for India to strengthen its position as a global innovation hub.