The GM & Course Manager Relationship with Monique Landman - GCTUK 150!!

Leighton & James return for a wide-ranging catch-up conversation, with Leighton sharing a personal update and discussing the positive future direction of Golf Club Talk UK and The Greenprint, including increased investment of time, energy, and resources into both platforms. The conversation then turns to leadership, communication, and culture in golf clubs as Leighton welcomes friend of the pod Monique Landman to discuss one of the most important relationships in the industry: the partnership between the General Manager and the Course Manager.  Monique is the Chief Empathy Officer at Unchain and Partner for People and Performance at Himalayas Golf. A central theme throughout is simple but powerful - greenkeepers are the experts, and great GM's position them as such. The best clubs operate well when the GM and Course Manager act as one team, working shoulder to shoulder with alignment, and mutual respect. The discussion explores why GM's should empower and elevate their Course Managers, putting greenkeepers into the arena through committee/board meetings, stakeholder discussions, and strategic conversations, while also protecting and advocating for their teams internally. The episode also focuses heavily on expanding the influence of Course Managers, particularly when communicating the value behind major projects such as a £100,000 bunker renovation for example.  The key here is presenting well-researched and thoughtful proposals so that the decision makes itself.   The conversation also dives into a great analogy with agronomy, including why hollow tining is essential for building stronger root systems to allow better growth. They also discuss phototropic and gravitropic growth in turfgrass — how the plant responds both upward toward light and downward into the ground.  These can both be translated into the leadership world.  Throughout the episode, the message is clear: successful golf operations depend on alignment between management and course teams, with leadership built on trust, empowerment, communication, and shared purpose. Monique Landman Connect with Us: Instagram: @golfclubtalkuk Website: Golf Club Talk UK https://www.linkedin.com/in/leighton-walker-2708b627/   A big thanks to our partners: Toro - Click here for more information Himalayas Golf - https://himalayasgolf.com/   Support us here: https://buymeacoffee.com/gctuk Rate & Review Please leave a 5-star review and share this episode with your golf circle!