EPISODE · Apr 29, 2024 · 16 MIN

The Golden (Chick) Rule with Brian Loescher

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailJoin us as we chat with Brian Loescher, President of Golden Chick Franchising, about the secrets behind a stellar restaurant experience. Drawing from his background at Rally's Hamburgers and Arby's, Brian shares practical insights for standing out in customer service and technology. Learn about the importance of order accuracy, responsive service, and affordable tech solutions. Tune in for real-world advice on fostering a culture of genuine apologies and staff recognition. Get ready to elevate your guest experience and boost your bottom line.Thanks, Brian!

Episode metadata supplied by the publisher feed · Published Apr 29, 2024

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The Golden (Chick) Rule with Brian Loescher

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This episode is 16 minutes long.

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This episode was published on April 29, 2024.

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