The Good and the Bad of the United CEO's Follow Up to episode artwork

EPISODE · May 5, 2017 · 4 MIN

The Good and the Bad of the United CEO's Follow Up to

from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban

It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some policies. But why does he say they don't have a culture problem if employees aren't empowered? That sounds like "culture" and a "problem" to me.

Episode metadata supplied by the publisher feed · Published May 5, 2017

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