The Great Reaggregation: Rebuilding Simplicity in the Smart Home

What happens when the promise of endless choice starts to feel more like endless complexity? Recorded live at MWC 2026 in Barcelona, Matthew Roberts is joined by Amit Nag, Vice President, Connected Products & Experiences of TELUS, and Ragu Masilamany, Amdocs General Manager, for a conversation about what Amit calls the “grand reaggregation”, a shift toward making digital life simpler again across entertainment and the smart home. After years of apps, devices, subscriptions, and services multiplying in every direction, the discussion explores why consumers may now be ready for a more unified experience that brings choice back under a simpler, more intuitive layer. The conversation looks at how AI is changing what that unified experience can actually feel like. From smart home platforms that bring together Wi-Fi, IoT, cameras, sensors, and locks, to generative interfaces that help people interact with their homes in more natural ways, Amit outlines a future where the user no longer has to navigate the complexity behind the scenes. Instead, the system interprets context, assembles the right actions, and creates an experience that feels coherent rather than fragmented.