The Growth Engine - Episode 31: How CX, NPS and advocacy can drive sustainable growth

from The Growth-Engine Marketing Podcast

We’re joined by Jeremy Laight, former CMO at Enness Global. A marketing leader with over 20 years in lead roles at Bupa, Crown Worldwide, NatWest, LendInvest and Travelex, he has driven marketing transformations, brand positioning, and customer experience (CX) strategies.Listen now as we explore how CX, NPS and advocacy drive sustainable growth, why marketing should be at the heart of customer experience, and how to balance brand-building with commercial impact.

Episode metadata supplied by the publisher feed · Published May 7, 2025

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The Growth Engine - Episode 31: How CX, NPS and advocacy can drive sustainable growth

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This episode is 58 minutes long.

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This episode was published on May 7, 2025.

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