The Guest Experience You’re Overlooking (and It’s Costing You) with James Lemon, Stripe

Join us for a conversation with James Lemon from Stripe as we explore the landscape of payments in the hospitality industry.   Discover how modern payment solutions can drive higher conversions, improve operations, and even create new business models.   James will break down the complexities of payment systems and highlight their strategic importance, using real-world case studies and discussing emerging technologies like stablecoins and AI.   Whether you're a hotelier or a vacation rental manager, this episode is filled with valuable insights to help you optimize your payment processes and enhance guest experiences. Plus, you’ll get a glimpse into Stripe's innovative offerings that can revolutionize your business operations! Connect with James: LinkedIn Connect with me on whatever platform you use most: LinkedIn Instagram This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices