The Hardest Part of AI Transformation Isn't the Technology

The tools exist. The investment theses are written. The harder problem — the one that actually determines whether AI transformation delivers — is human. James Redmayne of Searchlight Capital makes a clear-eyed case for why change management, not technology, is the defining challenge of AI adoption in private equity and portfolio operations.In conversation with Rakhi Williams of FTI Consulting, the discussion covers how firms are building proprietary AI workflows internally, why senior advocacy from founders and leaders is non-negotiable, and the growing role of transformation officers as a permanent fixture in value creation.