The Harness and the Lobotomy: Unpacking Anthropic’s 47-Day Degradation

This episode explores a 47-day incident where Anthropic's Claude Code appeared to degrade, revealing that the core AI model was intact but its 'harness'—the surrounding infrastructure and system prompts—failed. Listeners will learn how critical this 'harness' is for an AI product's effective performance, and how seemingly minor changes, like lowering default reasoning effort, can lead to significant user frustration and a breakdown of trust between a company and its users.