The HFL Education Business Services Podcast - When Staff Resist Change; what can school leaders do? episode artwork

EPISODE · May 13, 2026 · 19 MIN

The HFL Education Business Services Podcast - When Staff Resist Change; what can school leaders do?

from HFL Education

Change is a constant in school, but not all change is created equal. While curriculum developments are often embraced, changes to systems, processes, and back-office functions can prove far more challenging.In this episode, Catherine Loake, Director of Business Services at HFL Education, is joined by HR expert Hena Mahmood to explore why change can feel so difficult in school settings, and what leaders can do to make it more successful.Drawing on extensive experience supporting schools and trusts, Hena highlights the human side of change, how change effects culture and the importance of communication.Successful change is not just about having the right strategy, but about taking people with you, creating a shared purpose, communicating clearly, and investing time in listening and support. With realities of modern headship, how can leaders navigate change when there is resistance?Bite-sized listening for headteachers, CEOs, school business leaders and governors, the series helps leaders step back from day-to-day pressures, reflect on the bigger picture, and explore practical ways to lead their organisations sustainably and strategically.Host: Catherine Loake (Director of Business Services)Guest: Hena Mahmood  (Service Development Lead)Created by: Rachel Lodge, Paul Hayward, Biljana MiljkovicQuestions? Email [email protected] Education (formally Herts for Learning)  is a not-for-profit organisation providing all the services, training and resources needed to deliver a great education to every child.  

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Change is a constant in school, but not all change is created equal. While curriculum developments are often embraced, changes to systems, processes, and back-office functions can prove far more challenging. In this episode, Catherine Loake, Director of Business Services at HFL Education, is joined by HR expert Hena Mahmood to explore why change can feel so difficult in school settings, and what leaders can do to make it more successful. Drawing on extensive experience supporting schools and ...

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The HFL Education Business Services Podcast - When Staff Resist Change; what can school leaders do?

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