EPISODE · Aug 26, 2026 · 45 MIN
The Hidden Cost of Chaos: How One Question Can Fix Your Healthcare Operations Featuring Srikar (Sam) Yeruva, EP 277
from Thriving Practice with Tracy Cherpeski · host Tracy Cherpeski
Your healthcare practice looks organized from the outside. But behind the scenes, samples get lost, clinicians spend time hunting for things, and departments operate like they're held together by duct tape. Sam Yeruva, founder of PYCUBE, Inc., reveals why this happens and how operational intelligence fixes it. Operational intelligence means connecting data across your workflows so you can see bottlenecks and waste in real time. Sam shares why hospitals struggle despite being well-funded, how healthcare can use AI as an assistant (not a replacement for clinical judgment), and what the four pillars of any workflow actually are: people, process, tools, and training. In this episode, you'll hear about the time biopsies were lost in a loading dock, why 99% of clinicians want to spend more time at bedside, and Sam's powerful one-liner: "Respect the problem." He also explains why picking one strategic question and sticking with it beats trying to solve everything at once. Practical, honest, and deeply relevant for any practice owner thinking about how to scale sustainably. Read the full show notes, memorable quotes, and key takeaways. Connect With Us: Be a Guest on the Show Thriving Practice Community Schedule Strategy Session with Tracy Tracy’s LinkedIn Business LinkedIn Page
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What this episode covers
Your healthcare practice has hidden inefficiency eating up clinician time and patient experience. Operational intelligence reveals it—and fixes it. Learn how to build a solid operational foundation before scaling.
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The Hidden Cost of Chaos: How One Question Can Fix Your Healthcare Operations Featuring Srikar (Sam) Yeruva, EP 277
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