The Hidden Cost of Untrained Maintenance Teams

As warehouses and distribution centers become more automated, maintenance teams are being asked to support increasingly complex equipment, software and integrated systems—often with limited resources and growing labor challenges. Yet, many operations find that costly downtime isn't caused by major equipment failures, but by routine electrical and mechanical issues that take too long to diagnose and resolve. In this MMH Podcast, Group Editorial Director Michael Levans sits down with Ryan Smith, solutions manager at Certus, to discuss the growing maintenance skills gap, the risks of relying on tribal knowledge, and why leading organizations are investing in workforce readiness to improve uptime, boost productivity and support long-term operational performance.