The Hidden Costs of Free Returns

In this episode, we dive into the "hidden underside" of ecommerce: the messy world of returns and reverse logistics. They get real about moving away from "free unlimited returns," the pros and cons of return software like Freight and Redo, and why analyzing return rates at the product level is a game-changer for your bottom line.📢 Enjoyed the episode?Thanks for listening! Leave a review on your favorite podcast platform and share it with fellow ecom founders! Your support helps us keep it real.💬 Join the Conversation:Jack on X: @jackinprogressDavid on X: @austriker27📩 Got feedback or topic ideas?Leave a comment or email us at [email protected]🌎 Join the Underdog Ecom Community:Apply here → underdogecom.com🎧 More from Underdog Ecom:Website: https://underdogecom.comPodcast: https://podcast.underdogecom.com