The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini episode artwork

EPISODE · Mar 20, 2024

The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini

from Change Management Review Podcast

Filippo Passerini reveals why when innovating business processes you should not overlook customer experience and the consequences of doing so.

Episode metadata supplied by the publisher feed · Published Mar 20, 2024

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The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini

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