EPISODE · Mar 20, 2024
The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini
from Change Management Review Podcast
Filippo Passerini reveals why when innovating business processes you should not overlook customer experience and the consequences of doing so.
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The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini
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