EPISODE · Jun 25, 2026 · 51 MIN
The Hidden Failure Modes of AI Agents
from The Data Exchange with Ben Lorica · host Ben Lorica
Ben Lorica speaks with Helen Gu, CEO of InsightFinder AI and professor at North Carolina State University, about why reliability is becoming a central challenge for enterprise AI. They discuss AI incident response, monitoring agents in production, domain-specific small language models, causal inference for operational data, and why the “last 1%” of accuracy and reliability is often the hardest part of deploying AI systems. Subscribe to the Gradient Flow Newsletter 📩 https://gradientflow.substack.com/Subscribe: Apple · Spotify · Overcast · Pocket Casts · AntennaPod · Podcast Addict · Amazon · RSS.Detailed show notes and transcript, can be found on The Data Exchange web site.
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Ben Lorica speaks with Helen Gu, CEO of InsightFinder AI and professor at North Carolina State University, about why reliability is becoming a central challenge for enterprise AI. They discuss AI incident response, monitoring agents in production, domain-specific small language models, causal inference for operational data, and why the “last 1%” of accuracy and reliability is often the hardest part of deploying AI systems. Subscribe to the Gradient Flow Newsletter 📩 https://gradie...
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The Hidden Failure Modes of AI Agents
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