EPISODE · Jun 25, 2026 · 51 MIN
The Hidden Failure Modes of AI Agents
from The Data Exchange with Ben Lorica · host Ben Lorica
Ben Lorica speaks with Helen Gu, CEO of InsightFinder AI and professor at North Carolina State University, about why reliability is becoming a central challenge for enterprise AI. They discuss AI incident response, monitoring agents in production, domain-specific small language models, causal inference for operational data, and why the “last 1%” of accuracy and reliability is often the hardest part of deploying AI systems. Subscribe to the Gradient Flow Newsletter 📩 https://gradientflow.substack.com/Subscribe: Apple · Spotify · Overcast · Pocket Casts · AntennaPod · Podcast Addict · Amazon · RSS.Detailed show notes and transcript, can be found on The Data Exchange web site.
What this episode covers
Ben Lorica speaks with Helen Gu, CEO of InsightFinder AI and professor at North Carolina State University, about why reliability is becoming a central challenge for enterprise AI. They discuss AI incident response, monitoring agents in production, domain-specific small language models, causal inference for operational data, and why the “last 1%” of accuracy and reliability is often the hardest part of deploying AI systems. Subscribe to the Gradient Flow Newsletter 📩 https://gradie...
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The Hidden Failure Modes of AI Agents
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