EPISODE · Apr 7, 2026 · 35 MIN
The Hidden Language of Buildings: Non-verbal Cues in Facility Management
from Connected FM · host Edward Wagoner, Prince Botwe, Elizabeth Shelton
Did you know that 62% of communication is nonverbal from signage to the layout? Every detail speaks volumes. Today we're diving deeper into this topic with host Edward Wagoner and IFMA Global Influencer and operations manager of the IFMA Ghana Chapter, Prince Botwe. Together, they explore the critical role of communication, especially nonverbal cues in facility management, how buildings communicate, the impact of nonverbal signals on safety and confidence, and strategies to elevate the FM profession globally. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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What this episode covers
In this insightful interview, Prince Botwe from Ghana explores the critical role of communication, especially non-verbal cues, in facility management. Discover how buildings communicate, the impact of non-verbal signals on safety and confidence, and strategies to elevate the profession globally.
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The Hidden Language of Buildings: Non-verbal Cues in Facility Management
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