EPISODE · Aug 10, 2020 · 21 MIN
The High Cost of Returns: Should Retailers Rethink Their Policies?
from Knowledge at Wharton
Easy returns are great for shoppers but they are becoming a bigger financial liability for stores. New research co-authored by Wharton’s Thomas S. Robertson explains why it’s time for retailers to rethink their liberal return policies. Hosted on Acast. See acast.com/privacy for more information.
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The High Cost of Returns: Should Retailers Rethink Their Policies?
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