The High Price of Professional Smiles: The Hidden Cost of Emotional Labor

Why does work sometimes feel exhausting even when you haven't done heavy physical labor? This episode explores the invisible job many people perform every day: managing emotions. From flight attendants and customer service workers to office politics and workplace survival, we examine how people learn to suppress frustration, manufacture warmth, and perform emotional roles to succeed. At what point does managing feelings for work start changing your relationship with your own emotions?