The Hiring Disconnect: AI, Ghosting & Keeping People in the Process

Welcome back to Work Made Human, where we explore the people and ideas shaping the future of work. In this episode, Nichole Mendez and Jill Veglahn sit down with Kristen Habacht, CEO of elly, for a candid conversation on keeping the human element alive in modern hiring. From AI-powered recruiting and high-volume applications to the growing culture of ghosting, Kristen shares how elly is navigating the tension between technology and connection. Together, they discuss thoughtful leadership, inclusive teams, and why curiosity and authentic communication still matter most in the hiring process. If you're thinking about how trust, technology, and people can better coexist at work, this episode is for you.