The Human Factor Podcast Episode 34: The Ingredients of Success with Maggie Alphonsi

As human beings – what do we set out to achieve every day? From a human psychology perspective we know that all humans want to have a productive day in a relative sense, need to have a feeling of achievement, attainment or a feeling of being appreciated. As we have said on a regular basis on the podcast – what needs to happen for a person to go home at the end of the day and say “I had a good day”. Throughout our series – we have touched on this topic many times, but there is still much to learn. Many of us operate within a team structure. We discussed team dynamics with the wonderful Paul Gustard and how he aligns, connects and drives the performance of his teams. Damian Hughes very kindly shared his views on how a performance culture is created. But we want to dig deeper into something we believe to be absolutely fundamental and a question that persists – how is the overall climate created and sustained by leaders, but also by the team itself to ensure goals are met, standards are maintained and all parties feel they are operating in a equitable and inclusive environment? The word culture has been front and centre over the last 3 years especially in a business context and culture is integral to achieving on a day to day basis. Climate however is different – climate describes what it “feels like” to be in that team, in that group/situation and how is that climate conducive to people achieving their goals? Its our view that building and sustaining standards requires a considerable effort, building a culture of continuous growth requires a commitment from everyone – so the question persists – how is that done, how is that achieved? We will be exploring all this today with Maggie and tapping into her extensive experiences.