The Human Side of Hotel Tech: A GM's Perspective - Justin Rodriguez, Shashi Hotel

In this episode, Justin Rodriguez, General Manager at the Shashi Hotel, shares insights on how technology is transforming the hospitality experience at their hotel in the heart of Silicon Valley.Listen to learn:How Shashi Group is using technology to create a customizable room experience for guests.The impact of technology on the hotel's staff and operations.The benefits and challenges of implementing new tech in a hospitality setting.How the hotel uses guest data to enhance service and improve guest interactions.Examples of unique services and amenities enabled by technology.The importance of flexibility and adaptability in meeting guest preferences.Insights into the future of hospitality and the role of technology in shaping guest experiences.You might also enjoy: This Hotelier is Next to Google, Sees The Future, and Shares What He’s Doing About It (Dipesh Gupta, Shashi Group) A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands