The Hybrid Lit Support Model

This podcast panel is a follow-up to the successful ILTACON session “Three Approaches to Workplace Flexibility” but with a more litigation support focus. Each panelist discussed the challenges they have experienced with hybrid work and how they have overcome them. Questions Tanya asked the speakers: What are the pros/cons/challenges of a lit support team? What are some tips you have for a successful hybrid team, particularly when it comes to managing lawyer expectations who may be in the office? What metrics are you using to determine success? Do they differ at all from in the office? As we are seeing more in in-person events, how are you determining team engagement and the future of team engagement? Moderator:  @Tanya Pereira - Discovery Services and Litigation Support Coordinator, Cassels Brock & Blackwell LLP Panelists: @Gretel Best - Law Clerk, Manager of Litigation Support & eDiscovery, Gowling WLG @Levi Percy - Project Manager, Shook, Hardy & Bacon L.L.P.   Recorded on 11/3/2022