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The Identity of Healthcare — Are We a Service, a Right, or a Business? episode artwork

EPISODE · May 29, 2025 · 37 MIN

The Identity of Healthcare — Are We a Service, a Right, or a Business?

from Experiencing Healthcare Podcast · host Matt Staub, Jamie Preston

EPISODE NOTESMatt Staub shares the three identities of healthcare: service, right, and businessHow orientation at Your Health reflects an inverted leadership modelThe paradox of patient expectations vs. financial sustainabilityThe role of creativity and innovation in modern healthcare systemsBalancing compassion with accountabilityEncouragement for leaders: why siloing healthcare identities limits progressA call to integrate values, systems, and people into a shared mission 

Episode metadata supplied by the publisher feed · Published May 29, 2025

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What this episode covers

Is healthcare a service? A right? Or just a business? In this episode, Matt Staub and host Jamie Preston unpack one of the most important—and misunderstood—questions in modern healthcare. Together, they explore how each identity shapes our expectations, systems, and leadership decisions. From patient experience to provider sustainability, this conversation challenges listeners to stop siloing and start integrating. If you work in healthcare—or rely on it—this episode is a must-listen.

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The Identity of Healthcare — Are We a Service, a Right, or a Business?

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How long is this episode of Experiencing Healthcare Podcast?

This episode is 37 minutes long.

When was this Experiencing Healthcare Podcast episode published?

This episode was published on May 29, 2025.

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