The Impact of Omnichannel Shopping Trends on Online Shopping

Omnichannel shopping, a term used to describe consumers shopping between a number of different devices and channels, is impacting shopping trends in a number of ways. According to Euromonitor's survey results, many consumers are comfortable with completing all steps of the shopping process online, without ever seeing the product in person. One area where consumers are likely to blur the lines between physical and online retailers, however, is in showrooming. Showrooming occurs when a consumer visits a store to see and test a product and then purchases the product online. This presents a problem to brick and mortar stores who are losing out on sales to digital retailers. Lots of brands claim to be number one… but can they prove it?At Euromonitor International, we help brands build trust through evidence-based research. Our claim validation service ensures your marketing messages are backed by real data. Stand out in a crowded market. Visit euromonitor.com/claims to learn more.