The impact of tenant behavior on the built environment with Julie Whelan, SVP, Global Head of Occupier Thought Leadership at CBRE

In this episode, host David Abrams is in conversation with Julie Whelan, SVP, Global Head of Occupier Thought Leadership at CBRE, joins me to dive into the people side of CRE and how tenant behavior is shaping the built environment. Julie combines her two passions—commercial real estate and understanding how people use and interact with spaces—to explore the evolving experience of the workplace.We discuss how a variety of thoughtfully designed spaces can enhance functionality and how companies can collaborate to create synergies within shared environments. Julie also highlights how data shows a direct correlation between happy employees and tenant satisfaction, which plays a key role in lease renewals.Looking ahead, Julie shares her vision for shaping tomorrow’s cities, emphasizing the importance of community engagement and placemaking—asking how we can make buildings more open, welcoming, and valuable to the communities they serve.It’s a thought-provoking conversation about the intersection of space, behavior, and innovation, so stay tuned!Subscribe to TEN so you never miss an episode of the Tenant Experience Network.