The importance of civility in healthcare

Dr Ramai Santhirapala, Consultant Anaesthetist at Guy’s and St Thomas’ NHS Trust and RCoA Council member is joined by Dr Laura Askins, Senior specialist Dietician, and Dr Roopa McCrossan, Consultant Anaesthetist at James Cook University Hospital.In this episode, we discuss civility and incivility and their effects on workplace cultures and behaviour. Ramai, Laura and Roopa discuss what happens when we encounter incivility at work, and how we can make our working environments better, safer, and happier - just by being courteous and kind.This podcast will touch on sensitive issues including bullying and suicide. If you need help, these pages list the support available to you:Support for individuals | The Royal College of AnaesthetistsWellbeing support | Association of Anaesthetists