The Importance of Customer Care with Jamie Railton

In this episode of 'Inside the Rails,' hosts Simon Double from Solario Racing and Phil Boyle from BG Racing discuss their recent trip to Newbury races with last month's guests, Childwickbury Stud. Their guest, former jockey and current bloodstock consignor Jamie Railton, shares his journey into horse racing, his perspectives on syndication and shared ownership, and why he feels that everyone should focus on improving their customer's experience. The hosts also review recent racing events, including the Derby and Oaks trials, and preview the big races. Simon also adds to his horses-to-follow list.   00:00 Welcome and Introductions 00:48 A Day at Newbury Races 04:07 Updates from BG Racing and Solario Racing 05:48 Racing Highlights, Previews and Horses To Follow 14:06 Special Guest: Jamie Railton 27:51 Concluding Thoughts and Farewell   Useful links mentioned in this episode: www.solarioracing.com  www.bgracingsyndicates.co.uk  www.jamierailton.com      Contact the hosts: Phil Boyle: [email protected]  Simon Double: [email protected]   Follow us on Twitter/X - @InsideTheRails Follow Solario Racing on Twitter/X - @officialsolario Follow BG Racing on Twitter/X - @bgrsyndicates Follow Jamie Railton Sales Agency on Twitter/X - @jamierailton