THE IMPORTANCE OF DELIVERING A CUSTOMER-FIRST EXPERIENCE | With Kevin Grogan and Kay Cote | The Business Spotlight

Welcome to the Business Spotlight Series! In this episode, Kay Cote interviews Kevin Grogan, CEO and founder of Big Timber Industries. Kevin shares his journey from corporate life to launching Big Timber Industries, a custom design and fabrication company based in Austin, Texas. He discusses the challenges of starting a business, his passion for creative, detailed projects, and the importance of delivering a customer-first experience. Tune in to hear valuable insights into business ownership, growth strategies, and the artistic approach that sets Big Timber Industries apart in the Austin market.You can get in touch with Kevin here on LinkedIn:  / kevinrgrogan  🔔 Want your business to be featured as our next Business Spotlight? Book in your FREE podcast slot today via our website:https://www.businessspotlightseries.com#business #advice #podcast #businessowner #businesstips #growth #businessgrowth #businesslesson #businessessentials #howtostartabusiness #businessstrategy #businesspodcast #motivation #thebusinessspotlight #success