The importance of nonverbal communication

Tell us what you love about Extra Credit and what topics you want covered!As day-to-day communication shifts to largely online, it is critical that credit professionals make the most of every conversation, whether it is in-person or virtual. From facial expressions to tone to body language, there is a lot to keep in mind in conversation to ensure that you are not only making your point clearly but effectively.Connect with us on LinkedIn: @Nacm-National @FCIB