EPISODE · Jul 15, 2010 · 1H 2M
The Importance of Operations Manuals
from Franchise Today · host Stan Friedman
This week on Franchise Today, Mary Ann O'Connell, CEO at FranWise joins host, Paul Segreto, to discuss the importance of operations manuals within franchise systems. In addition, Paul and Mary Ann discuss the proper development of franchise operations manuals and how poorly developed ones can leave a lasting impression... albeit a negative one.
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