EPISODE · Jan 19, 2026 · 36 MIN
The Importance of Training and Support in a Franchise System
from From A to Franchisee: The Podcast for Smarter Franchise Buying · host Franchise Business Review
Send us Fan MailIn this podcast episode, Michelle Rowan speaks with representatives from two distinct franchise systems about the importance of training and support. First up is Scott Koepf from Cruise Planners, a home-based travel franchise. Secondly, Steven Schenck shares his perspective from 360clean, a commercial cleaning franchise.They discuss the initial training brands may offer, and the ongoing support franchisees can receive from corporate. These experts offer tips for what training and support to look for if you're investing in a franchise. The better training and support a franchise system offers its franchisees, the more successful those franchisees will become. ResourcesWatch the Webinar: Extensive Training for Franchisees Leads to SuccessProfile of a Franchisee: How Hands-On Training Helped Launch a Top Recruiting FranchiseWhat Is Discovery Day and How to Prepare for ItListen: How Different Brands Do Discovery DayConnect with Us:Visit FranchiseBusinessReview.comFollow us on Instagram, @franchisebusinessreviewSubscribe to our newsletterCheck us out on YouTube, @FranchiseBusinessReviewConnect with us on LinkedIn
What this episode covers
Send us Fan Mail In this podcast episode, Michelle Rowan speaks with representatives from two distinct franchise systems about the importance of training and support. First up is Scott Koepf from Cruise Planners, a home-based travel franchise. Secondly, Steven Schenck shares his perspective from 360clean, a commercial cleaning franchise. They discuss the initial training brands may offer, and the ongoing support franchisees can receive from corporate. These experts offer tips for what trainin...
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The Importance of Training and Support in a Franchise System
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