EPISODE · May 8, 2023 · 1H 1M
The Inner Workings of Reverse Distribution | Michael Zaccaro, CEO, Pharma Logistics
from The Business of Pharmacy Podcast™ · host Mike Koelzer, Pharmacist
Mike Koelzer interviews Mike Zaccaro, CEO of Pharma Logistics. They discuss various aspects of pharmaceutical reverse distribution. Some of the topics covered: Return policies affect credit recovery Importance of systems and processes Brand promise: clean, comply, collect Pharmacists lack leverage in returns Data-driven solutions for reverse distribution Importance of correct structure Customer service and customization Separating from the competition Potential for expansion Focus on reducing waste, maximizing value https://pharmalogistics.com/ Connect with Mike: Instagram: https://www.instagram.com/bizofpharmpod/ Facebook: https://www.facebook.com/BizOfPharmPod YouTube: https://www.youtube.com/c/TheBusinessofPharmacyPodcast Twitter: https://twitter.com/bizofpharmpodLinkedIn: https://www.linkedin.com/company/bizofpharmpod Website: https://www.bizofpharmpod.com Loved this episode? Leave us a review and rating here: https://www.bizofpharmpod.com/reviews/new/ Please support The Business of Pharmacy Podcast™ by visiting https://www.bizofpharmpod.com
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The Inner Workings of Reverse Distribution | Michael Zaccaro, CEO, Pharma Logistics
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