The KISS 7-Day Challenge: Turning Observation into Action

from Boardroom Insights with Dr. Alan O'Neill · host Dr. Alan O'Neill

Following last week’s conversation with Paco Underhill, Alan O’Neill shares The KISS 7-Day Challenge — a simple but powerful roadmap for leaders who want to turn customer insight into execution.In this episode, Alan breaks down seven daily actions that help teams stay aligned, customer-focused, and fast-moving.If Paco showed us how to see the customer, this is how to act on it.

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This episode is 11 minutes long.

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This episode was published on October 9, 2025.

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