The Latest Trends in CX with Dr. Nicola Millard

from CX Today · host CXToday.com

CX Today's Charlie Mitchell hosts Nicola Millard, Principle Innovation Partner at BT.In this session we discuss the following five latest trends in CX:The MetaverseHybrid WorkingVideoConversational AIHyper-Personalization

Episode metadata supplied by the publisher feed · Published Aug 17, 2022

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CX Today's Charlie Mitchell hosts Nicola Millard, Principle Innovation Partner at BT. In this session we discuss the following five latest trends in CX: The MetaverseHybrid WorkingVideoConversational AIHyper-Personalization

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The Latest Trends in CX with Dr. Nicola Millard

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