The Leadership Gap Between Intent and Impact: Why Good Leaders Still Damage Culture

This episode explores the leadership gap between intent and impact — why well-meaning leaders can unintentionally damage culture and trust. Maureen Metcalf (Mo) explains how leadership is measured by others' experience, not intentions, and offers practical steps,  curiosity, feedback, humility, and the LEAP model,  to identify blind spots and align behavior with values. I appreciate you subscribing, sharing, and leaving a review. Thank you! 🤍 www.mcm-consultant.com