The Leadership Hires That Actually Scale a Service Business episode artwork

EPISODE · Jul 8, 2026 · 15 MIN

The Leadership Hires That Actually Scale a Service Business

from Entry & Exit - Inside the Security & Fire Industry · host Stephen Olmon and Collin Trimble

Building a great service business requires more than hiring great technicians. It requires building the right leadership team.In this episode of Entry & Exit, Stephen Olmon and Collin Trimble share how they've approached key leadership hires at Alarm Masters. They discuss when to hire directors, why operations is often the first bottleneck, and how to know when your business is ready for executive-level talent.They also cover hiring ahead of growth, budgeting for A-players, lessons from promoting internally, and the framework they use to build a leadership team that can scale.In this episode: When to make your first executive hire  Why operations becomes the biggest bottleneck  Hiring ahead of growth  Budgeting for A-player talent  Internal promotions vs. outside hires  Building your leadership team in the right order Connect:Stephen Olmon — https://x.com/stephenolmonCollin Trimble — https://x.com/TXAlarmGuyOwned and Operated New Episodes Every Wednesday!Subscribe For More

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Building a great service business requires more than hiring great technicians. It requires building the right leadership team. In this episode of Entry & Exit, Stephen Olmon and Collin Trimble share how they've approached key leadership hires at Alarm Masters. They discuss when to hire directors, why operations is often the first bottleneck, and how to know when your business is ready for executive-level talent. They also cover hiring ahead of growth, budgeting for A-players, lessons from...

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The Leadership Hires That Actually Scale a Service Business

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