EPISODE · Jul 8, 2026 · 15 MIN
The Leadership Hires That Actually Scale a Service Business
from Entry & Exit - Inside the Security & Fire Industry · host Stephen Olmon and Collin Trimble
Building a great service business requires more than hiring great technicians. It requires building the right leadership team.In this episode of Entry & Exit, Stephen Olmon and Collin Trimble share how they've approached key leadership hires at Alarm Masters. They discuss when to hire directors, why operations is often the first bottleneck, and how to know when your business is ready for executive-level talent.They also cover hiring ahead of growth, budgeting for A-players, lessons from promoting internally, and the framework they use to build a leadership team that can scale.In this episode: When to make your first executive hire Why operations becomes the biggest bottleneck Hiring ahead of growth Budgeting for A-player talent Internal promotions vs. outside hires Building your leadership team in the right order Connect:Stephen Olmon — https://x.com/stephenolmonCollin Trimble — https://x.com/TXAlarmGuyOwned and Operated New Episodes Every Wednesday!Subscribe For More
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Building a great service business requires more than hiring great technicians. It requires building the right leadership team. In this episode of Entry & Exit, Stephen Olmon and Collin Trimble share how they've approached key leadership hires at Alarm Masters. They discuss when to hire directors, why operations is often the first bottleneck, and how to know when your business is ready for executive-level talent. They also cover hiring ahead of growth, budgeting for A-players, lessons from...
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The Leadership Hires That Actually Scale a Service Business
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