The Local Playbook: How Franchisees Can Win Their Neighborhood Market episode artwork

EPISODE · Nov 11, 2025 · 34 MIN

The Local Playbook: How Franchisees Can Win Their Neighborhood Market

from Up, Up and Away - The Restaurant Marketing Podcast · host David ’Rev’ Ciancio & Arun AV

How do you win as a franchisee? It’s not by just following the corporate playbook. The real magic is in the localplaybook. This week, Rev and Arun are joined by Julie Wade, a powerhouse franchise marketer. She shares her tactical guide on what franchisees should control (like local Facebook pages) and what the brand must control (like Google My Business and the main CRM). If you're a franchisee or franchisor, this is a must-listen. You'll learn how to balance brand standards with the local-level execution that actually drives traffic and builds a neighborhood following. In this episode, you will learn: The 3 channels franchisees should own, and the 3 they should never touch. How to use the "Parent-Child" Facebook strategy to mix brand content with local posts. Why you MUST have a small, daily ad budget (and why organic reach is dead). How to use your CRM to save a "down" sales week by diagnosing the real problem first. Smart ways to incentivize guests (like points and contests) without resorting to profit-killing discounts.

Episode metadata supplied by the publisher feed · Published Nov 11, 2025

Embed this episode

Ready to play

The Local Playbook: How Franchisees Can Win Their Neighborhood Market

0:00 34:44

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Up, Up and Away - The Restaurant Marketing Podcast?

This episode is 34 minutes long.

When was this Up, Up and Away - The Restaurant Marketing Podcast episode published?

This episode was published on November 11, 2025.

Can I download this Up, Up and Away - The Restaurant Marketing Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!