EPISODE · Oct 4, 2023 · 5 MIN
The Long-Term Consequences of Short-Term Savings
from CX RIOT RADIO · host David Powers
In this episode of Caffeinated CX we rant about the injustice of cutting customer service jobs when companies face challenges. Discover why this practice is not only wrong but detrimental to long-term success and human dignity. Join the fight against outsourcing and stand up for the unsung heroes of your business—your customer service representatives!
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The Long-Term Consequences of Short-Term Savings
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This episode is 5 minutes long.
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This episode was published on October 4, 2023.
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