The LTC Leadership Playbook: Staffing, PDPM, AI & Better Outcomes with Chuck Moody

Hosts James Dieter, Kip Kruger and Chris Light joined by Chuck Moody, Senior VP of Clinical Services at Creative Solutions, for a leadership-forward conversation on what’s reshaping skilled nursing. We cover staffing through a “help-first” culture, PDPM documentation and cross-team alignment, the impact of I-SNPs on rehospitalizations, survey pressure, and how AI could eliminate duplication and return time back to the bedside. Chuck also shares what makes a good nurse, why LTC can be surprisingly fun, and how purpose-driven leadership changes outcomes.