The Mediators: How a Mother-Daughter Duo is Fixing Workplace Communication

n this episode of Founders Future, with host Zach Young, we meet the mother-daughter duo behind Korero Solutions, Crystal Brown and Jeannette Bourgeault. They share their journey from being professional mediators, constantly being called in after workplace conflicts had already caused significant damage, to creating a proactive consultancy. They discuss how Korero Solutions empowers leaders with the essential skills, tools, and confidence to build connected, resilient teams and handle difficult conversations before they escalate into major issues.Crystal and Jeannette delve into the critical importance of human connection in today's increasingly digital and remote work environments. They explain why face-to-face interaction is irreplaceable for building trust and empathy, and how the lack of it leads to miscommunication and strained relationships. They also introduce their free community, "The Breaking Point," a space where leaders can get confidential, real-time advice to implement practical solutions immediately, moving from being a reactive last resort to the proactive "front door" of leadership development.