EPISODE · Apr 20, 2026 · 19 MIN
The Metrics Trap
from Signal & Noise · host Podcaster
When schools teach to the test and hospitals chase patient satisfaction scores, we think we're measuring success—but we might be destroying the very thing we're trying to improve. This episode examines how the obsession with quantifying performance is quietly reshaping institutions in ways that often make them worse at their actual mission. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
What this episode covers
When schools teach to the test and hospitals chase patient satisfaction scores, we think we're measuring success—but we might be destroying the very thing we're trying to improve. This episode examines how the obsession with quantifying performance is quietly reshaping institutions in ways that often make them worse at their actual mission.
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The Metrics Trap
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