The Mindset Shift Every Provider Needs to Better Support Black Mothers

In this video, Coach Charlene explores why humility matters just as much as knowledge in healthcare. Drawing from lived experience and clinical leadership, she unpacks the critical difference between cultural competence and cultural humility—and why humility must be a lifelong practice, not a checked box.She introduces the 5Rs Framework as a practical, reflective tool providers can use to strengthen trust, improve communication, and build more respectful, human-centered relationships with patients.This episode also highlights calmness as a core clinical competency, the role of self-awareness in patient safety, and how small mindset shifts can create safer, more meaningful experiences for the people we serve—especially in spaces where outcomes matter most.#CulturalHumility #BlackMaternalHealth #HealthcareProviders #PatientCare #HealthEquity #MaternalHealth #PatientSafety #MindfulHealthcare #NursingLeadership #CHAMPExperience