The Modern Discipline of Patient Experience

from Business of Healthcare · host Business of Healthcare, Matthew Hanis

You may think Patient Experience is a straightforward discipline. Cathy Lee, Corporate Vice President for Patient Experience, joins BOH host Matthew Hanis to explain the lenses of a modern patient experience program and her innovations in the space.

Episode metadata supplied by the publisher feed · Published Nov 25, 2019

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The Modern Discipline of Patient Experience

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